Tele-Therapy Consent:
Tele-therapy is a way of providing Outpatient Mental Health Counseling sessions via Microsoft Teams or www.Doxy.me.com, both of which are HIPAA-compliant teleconferencing systems. Tele-therapy psychotherapy includes the practice of diagnosis, treatment, psychotherapy care, consultation, coaching, and/or counseling. A Tele-therapy session occurs primarily through the internet via interactive audio, video, and telephone communications.
It is the policy of Serenity-BHS to try to complete the cleint's first session in person and in the office, whenever possible, and then utilize tele-therapy for on-going sessions, especially during a crisis, when a client is sick/contagious, on bad weather days, or when a client is out of town.
Substantial steps have been taken to ensure the confidentiality and privacy of therapy provided online, but there are risks related to tele-therapy services; there can be technological failure such as unclear video, loss of sound, poor connection, or loss of connection.
All existing laws regarding client access to mental health information and copies of mental health records apply. No permanent video or voice recordings are kept from tele-therapy sessions. Clients may not record or store video conference sessions or face-to-face sessions.
Tele-therapy may not be the most effective form of treatment for certain individuals or presenting problems. Arrangements to meet via tele-therapy must be made in advance and therapists reserve the right to reject requests to meet via tele-therapy if they do not think the situation is appropriate.
To participate in a tele-therapy session, the client and therapist must be in a private location that is away from distractions such as other people, a television that is on, outdoor/traffic noise, or anywhere that a person could overhear the conversation being had between the therapist and the client. The client must be dressed appropriately and should be mentally and physically ready for the tele-therapy session. The client and therapist should have the same session expectations as if attending the counseling session in-person.
Serenity-BHS cannot guarantee the security of any internet transmissions or communications. The Client agrees to take full responsibility for the security of any communications or treatment on their computer and at their physical location. I agree to release and indemnify Serenity Behavioral Health Services from all suits, claims and other actions originating from any tele-therapy services provided by Serenity Behavioral Health Services.
Please refer to our Client Welcome Packet for more details regarding our tele-therapy policy